Training & Technical Support
Forti Nova delivers contractor training, merchant support, and technical guidance from its Blackburn base. Sessions cover EPDM, liquid-applied, and spray-applied roofing systems using live materials and real application methods — not product demonstrations.
Technical support also covers survey interpretation, commercial specification, and manufacturer collaboration for refurbishment projects where system-specific guidance is needed.
Request Commercial Roof AssessmentWhy product and installation knowledge matters
Commercial roofing failures can have technical causes. Incorrect substrate preparation. Inadequate detailing at penetrations. Incompatible adhesives. Inappropriate system selection for the roof's condition. These are not material failures — they are decision failures.
Training changes this. When a contractor understands why a system performs the way it does — not just how to apply it — the quality of the installation improves. When a specifier understands what a survey is finding, the recommendation is more accurate.
That is the reason technical support is central to how Forti Nova operates. Not as an add-on, but as part of the work we do.
Substrate Preparation
A major contributor to system performance. Training covers why cleaning, moisture, contamination, priming and surface condition matter before application.
Detailing at Penetrations
Pipe collars, rooflights, upstands and edge details create interfaces that need careful treatment. Understanding why the detail works is as important as following the application sequence.
System Compatibility
Adhesives, primers, and coatings interact with each other and with the substrate. Understanding compatibility prevents invisible failures that emerge years after installation.
Refurbishment Over Replacement
Knowing when a roof can be refurbished rather than replaced requires an understanding of substrate, moisture, drainage, detailing and system limitations. Survey evidence supports that decision.
Contractor Training
Practical sessions delivered at the Blackburn base, using live materials and real application methods. Designed for roofing contractors, installation teams, and trade professionals who want to improve their system understanding, not just receive a product demonstration.
EPDM Roofing
- Substrate preparation and priming
- Membrane positioning and bonding
- Edge and upstand detailing
- Penetrations and complex details
- Common errors and how they appear
Suitable For
Roofing contractors, Builders, Garden room installers
Liquid-Applied Systems
- Substrate assessment before application
- System selection for refurbishment
- Detailing around complex areas
- Seamless waterproofing principles
- Overlay and encapsulation approaches
Suitable For
Roofing contractors, Refurbishment specialists, Commercial maintenance teams
Spray-Applied System Awareness
- Where spray-applied systems are suitable
- Roof size and programme requirements
- Substrate and access considerations
- Commercial project applications
- Positioning vs liquid-applied alternatives
Suitable For
Commercial contractors, Merchant partners, Technical staff
Merchant Training
Trade counter staff and merchant technical teams who understand roofing systems properly give better advice. That advice influences which product a contractor selects, how it is applied, and whether the right system reaches the right project.
Forti Nova provides product and system awareness sessions for trade and merchant teams, covering the EPDM, liquid-applied and protective-coatings ranges offered at the time of training.
These sessions are not sales training. They focus on system suitability, common misapplication patterns, and what questions to ask a customer before recommending a product.
Trade & Merchant Support
Product availability and merchant relationships change over time. Contact Forti Nova for current stockist, training and supply information for the system you need.
Specification Support
A specification is only as good as the information it is based on. When a contractor or facility manager needs guidance on which system is appropriate for a particular building, roof condition, or substrate type, Forti Nova provides technical and system-selection support.
This is not a sales call. It is a technical conversation about the building's condition, the findings from any existing survey, and which options are genuinely appropriate.
When the building requires a formal assessment before specification can proceed, that assessment is available — and the specification follows from what it finds.
Survey Interpretation
Commercial roof surveys produce findings. Those findings need to be interpreted before a decision can be made. Not every facility manager has the technical background to read a survey report and understand what it means for the building's next maintenance cycle or refurbishment programme.
Forti Nova supports survey interpretation — reviewing findings, clarifying what the identified defects mean in practice, and advising on which recommendations are urgent, which can be deferred, and which require further investigation before a decision is made.
Manufacturer Collaboration
As Northern Outreach Partner for Prokol Protective Coatings, Forti Nova works directly with the manufacturer on system awareness, technical training, and project specification across the North West.
For commercial projects where a Prokol system is being considered, Forti Nova can access manufacturer technical guidance and confirm the project-specific specification, application requirements and any available warranty route against the selected system.
For project managers and facilities teams, the practical benefit is a clearer plan: substrate findings, preparation and system requirements can be checked against manufacturer guidance before the final project specification is agreed.
The Blackburn Training Base
Training is delivered from the Forti Nova base in Blackburn, where a dedicated area is configured for live system work. Attendees handle real materials, apply real systems, and work through real installation scenarios — not theoretical exercises.
This environment reflects actual site conditions, which means attendees leave with a practical understanding of how systems behave, not just how they are described.
Commercial Refurbishment Guidance
Refurbishment projects are more technically demanding than new-build installations. The existing system has failed in some way. The substrate may be compromised. There may be moisture present. The drainage may be inadequate. All of these factors affect which refurbishment approach is appropriate.
Forti Nova provides guidance on commercial refurbishment decisions — including which survey findings justify refurbishment, which indicate replacement, and how to sequence a phased programme when the entire roof cannot be addressed in a single contract.
Enquire About Training or Technical Support
If you are a contractor, merchant, facilities manager, or project manager looking for technical guidance on a commercial roofing decision, get in touch. The starting point is a conversation about the building and what it needs.